Your question: Why is my CBC Gem account locked?

If you encounter an undefined (Error #LR-1198) message, this means you have attempted to log into your account with an incorrect password more than 4 times in a row. After the 4th incorrect attempt, your account will lock you out for an hour.

How do I unlock my CBC Gem?

On the Forgot Password screen, enter the email address associated with your CBC Gem account in the Email Address field and then click Reset Password (Send Reset Instructions on the CBC Gem app). 3. An email will be sent to you shortly.

What is wrong with CBC Gem?

Are you experiencing problems streaming content on CBC Gem? Generally, streaming problems occur when there are issues with the viewer’s network, the device used to access Gem, or software/settings on the viewer’s device or network which may be interfering with our service.

Why is gem not working?

Here are a few things you can try: Try refreshing the page. If that doesn’t work, wait a minute and refresh again. If the issue persists, please contact support@gem.com or chat with us.

Why do I have to keep signing into CBC Gem?

Login information is stored in your web browser’s cookies. If you have cookies disabled on your web browser, or you are browsing in private mode, the web browser will not remember your location preferences. You may also experience issues if you’re using certain antivirus software, a proxy or VPN.

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Why is my gem account locked?

If you encounter an undefined (Error #LR-1198) message, this means you have attempted to log into your account with an incorrect password more than 4 times in a row. After the 4th incorrect attempt, your account will lock you out for an hour.

How do I reset my gem password?

For gem portal you have to fill the details and follow the steps to reset your password on GeM portal:

  1. Kindly visit https://gem.gov.in/ and click on Login,
  2. Click on “Forgot your Password” link,
  3. Enter your User Id, kindly note that User Id is case sensitive,
  4. Type the characters displayed in the captcha box, press SUBMIT,

Why is CBC News App not working?

You may be experiencing trouble accessing a stream via the CBC Listen, CBC Gem, CBC News, or CBC Sports app. Please read and follow these troubleshooting tips: Turn off your phone or tablet, and then turn it on again and try once more. Make sure you are running the latest version of the app.

Is CBC Gem really free?

CBC Gem is available for free as an App for iOS, tvOS, Fire TV, Android TV, and Android phones and tablets. … A premium membership is also available for $4.99 per month, which provides access to a live stream of CBC News Network, ad-free video on demand content, and early access to CBC Gem exclusive content.

How do you communicate with a CBC?

We also welcome comments on our social media sites. If you would like your comment to be shared with CBC staff only (not to be published online), you can contact us online or call us toll free at 1-866-306-4636 (Canada only) or 1-866-220-6045 (TTY/teletypewriter, hearing impaired only) to leave a message.

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